"Great place. They do their jobs correctly. I know Insurance have a lot to say and corporate medical company change prices but they make things easy. Definitely easy to understand."
"I've been using Trail Creek as my pharmacy for a number of years now, and would not consider going anywhere else. Their customer service is second to none. They fill prescriptions quickly, answer any questions I have about the prescriptions without hesitation, and know my name when I stop by. I couldn't ask for more."
"I drive 1 1/2 hours roundtrip from Plano for many reasons. You're treated like a family member. Always with a smile and how is your family doing? No big chain could offer anything that would/could supersede the warm greeting you receive upon entering or friendly "we're looking forward to seeing you soon", when leaving. You are truly part of their family and that's exactly how they see it. My trust is hard to earn but they have it all and my grand feelings that go along with it. If you haven't had the opportunity to visit, do yourself a favor and let them cater to your every need and you will see that no distance, regardless of the miles, could keep a person away whom has suffered the abuse of many other pharmacies. If I could give it 14 out of 5 possible stars, you would understand why, after making the trip. To see these fine people, who do so much to brighten your day with their good nature, I feel as if I could accomplish anything."
"I take medications that are "specialty" drugs under the benefits plan. The Grapevine Pharmacy that I have been with for years had some issues and I had to use another pharmacy until they got their paperwork fixed. My very first experience with Susan, Rhp, at Trail Creek and I knew that I was a customer for good. She had all my transfers ready within an hour. She explained that it would be the next day before she could fill the specialty scripts since they had to be ordered and wouldn't be available until the next morning. I have been with Trail Creek for over a year now and I have been blessed. The staff is so friendly and knowledgeable."
"I love the way I am treated. It reminds me of the old days in a small town. They know my name and they care. They help! Big pharms could care less."
"I recently switched to Trail Creek Pharmacy from the Neighborhood Wal-Mart and I'm so glad I did! The pharmacist and technicians are all engaged and well informed and my prescriptions are filled swiftly and accurately. Thank you, Trail Creek, for your great customer service."
"Probably the worlds fastest pharmacy. You can walk in with a prescription and have your stuff in 5 minutes or less. Nice people too."
"Wow! Taking customer service to a whole new level! Extremely friendly, know who I am, true compassion for customers! The 2 best things, other than their customer several, are: 1 - you will not wait or be told to come back in 2 hours, the longest I've waited is 5 minutes (and that long isn't even the norm): and 2 - they actually process dual insurance, which NONE of the big chains do, which is a huge cost savings for me. Keep up the great work!"
"I have been a patient for years and will go no where else. I make sure my physicians know I need my meds Monday thru Friday because I refuse to go else where. The pharmacist, Susan, has a main goal and it's our health. It's not just pharmaceuticals she sells but homeopathic alternatives. She and staff no me by my voice and although I am not the only one I do feel like I am. Thank you for serving our community!"
"These guys are awesome! They have great customer service and are friendly, and fast! I drive from far north Fort Worth/Saginaw/Haslet area because these guys are the best! They are also fast... virtually NO wait time. They start working in your prescription the second you turn it in. And most of all, they care about you, you aren't just money to them. There just is no beating these guys!"
"After using CVS for years, I decided to try this pharmacy out after a doctor recommendation. Everyone here is friendly, you can really tell how much emphasis they put on customer service. The prices are much better than other pharmacies, and the wait time is so speedy. I can't believe I didn't start coming here sooner. I will use Trail Creek from here on out. Highly recommended."
"I can't say enough about the good people at Trail Creek Pharmacy! Their fast, friendly service is to be admired, and it's so refreshing to walk into a pharmacy and have them remember your name."
"A+ pharmacy! Fast and Friendly service every time I walk in. I'm literally in and out in less than 5 minutes! A pharmacy that goes above and beyond! They go out of their way to help you with you whatever you need."
"Susan and Beatrice are always so helpful and sweet! They know me by name and treat my visits like seeing an old friend! This place is the total opposite of a CVS or Walgreen's. No long crowded lines or a nameless grumpy staff. These people are here to help you, get to know you and take the stress out of visiting the pharmacy. It's actually one of my favorite errands thanks to this family owned and operated pharmacy. Small business, great people! Love it!"
"I was paying $246 for my prescription at Walgreen's and for the last 3 months I went to them they have been out and had to order it. When I went to Trail Creek they were $100 dollars cheaper with the same coupon I was using at Walgreen's and they had my prescription done in minutes. You could tell they were an independent family run pharmacy immediately because the way they treated you. CUSTOMER FOR LIFE!"